Whether you have a question about the app, need help with a feature, or have a suggestion, we'd love to hear from you.
The best way to reach us is by email:
inquiries@homeownercompanion.app
We typically respond within one business day.
Everything you enter into the app is stored only on your device, protected by your passcode and your device's security. We don't have a server that holds your data — in fact, we have no way to see what you've entered. See the Privacy Policy for the full explanation.
Your passcode is required every time the app opens. We don't know it and can't reset it. If you lose your passcode, your stored information cannot be recovered — by us or anyone else. We recommend keeping your passcode in a password manager and backing up your device regularly. You can also download an encrypted copy of your data with a passcode you set at the time of export, and keep that copy somewhere safe — on a USB drive, a personal cloud, or wherever you trust.
If you restore your new phone from a backup of your old one (iCloud or Google), your app data should come with it. If you set up the new phone fresh, you'll start with an empty app on the new device — you'd need to re-enter your information. We recommend regular device backups.
The app lets you email sections of your data through your own email account, which is useful for sharing with a house sitter, a contractor, a buyer, or family. We're not involved in those emails — you control what's shared and with whom.
Homeowner Companion is a one-time purchase of $11.99. There are no subscriptions, recurring charges, ads, or data harvesting — you pay once and have indefinite access. From time to time, discount codes may be provided by selected partners or as part of a special promotion, allowing free or discounted access.
Homeowner Companion is a Progressive Web App, which means you install it directly from your browser. Visit app.homeownercompanion.app on your phone, tablet, or computer. On iPhone or iPad, open the site in Safari, tap the share icon, and select "Add to Home Screen." On Android, open the site in Chrome and tap the menu, then "Install app" or "Add to Home Screen." On a computer, use the install prompt that appears in the address bar in Chrome, Edge, or Safari. There is no app store account required.
Yes. Homeowner Companion is fully bilingual — every screen, label, and menu is available in English and Spanish. Switch between them in the app's settings whenever you like. What you type in (paint color names, vendor notes, and so on) stays exactly as you entered it.
Yes. You can download any single record — or everything in the app — as an encrypted file, protected by a passcode you set at the time of export. Send that file however you like: email, cloud drive, USB stick. Only someone with the passcode can open it. This is useful when transferring the app to a new device, giving records to a family member, or keeping a personal backup.
No. The app does not include analytics, advertising, or tracking. Your information stays only on your device, and the app's owner doesn't see, collect, or share it.
Please email us at inquiries@homeownercompanion.app. We genuinely read every message and prioritize features users ask for.
Homeowner Companion is built by The Companion Group, LLC, a small studio in Durham, North Carolina building private, on-device apps for the quiet logistics of life. We built this app because we needed it ourselves — and because every homeowner deserves a better way to keep track of the dozens of details that make a home a home.